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Faq

Yes, you can. We always welcome both professional and private buyers. We suggest you to please consult with a C&F agent in your country about Custom Regulations of your country before placing the buying order.
Yes, you can. Please send us the details of vehicle(s) you are looking for through the inquiry/order form on the Inquiry page or email/fax.
No, we do not have warranty. Every vehicle is based on as-it-is condition at the time of sale. However, we provide all the information/data of vehicle — please study them carefully before placing the buying order.
If you cancel the deal after confirm order, we will refund you 50% from your deposited amount but all the Bank Charges should be deducted from your amount. Please be careful before determination to buying.
You are not able to see the price online due to the auction rules. Please contact us for the estimate price and we will send you the results.
We accept only Telegraphic Transfer (T/T). We do not accept any credit cards, cheque, or other methods. All Bank charges outside of Japan should be on the buyer's account.
USD (US Dollar), JPY (Japanese Yen), CAD (Canadian Dollar), EURO and GBP (Great Britain Pound).
You can calculate your currency exchange from www.xe.com.
We will arrange the shipment as soon as we confirm the full payment.
Once the vehicle leaves Japan, delivery takes approximately two to six weeks depending on the destination. We work with experienced shipping agents to arrange the fastest possible dispatch.
Once the vessel leaves Japan, the shipping company will issue the Bill of Lading (B/L). We will then send you all necessary documents via DHL or FedEx with a tracking number:

  • B/L (Bill of Lading)
  • Export Certificate with English Translation
  • Commercial Invoice
  • Marine Insurance (on request — payable)
  • Pre-shipment Inspection Certificate — JAAI/EAA/JEVIC (if needed — payable)
  • Radioactivity Level Certificate (if required)
After the vessel departs from Japan, we will notify you immediately. When the vessel is about to arrive, the shipping company will contact you directly about the arrival date. Please bring all documents we provided to your C&F agent to complete customs formalities and release the vehicle.
Still have questions? Our team is ready to help you with any queries.